Free shipping for orders over $100 (less than 100$ = $9.99*)
Fees and delivery time
Ontario and Quebec
The flat delivery fee in Ontario and Quebec is $6.99 with a delivery time of 2 to 5 business days. Delivery is free for all purchases of $70 or more.
Rest of Canada* and United States
The flat delivery fee for the other provinces of Canada and for the United States is $9.99 with a delivery time of 4 to 7 working days. Delivery is free for all purchases of $70 or more.
Important: We do not accept returns of merchandise from the United States.
* Remote Regions (Newfoundland and Labrador, Northwest Territories, Nunavut and Yukon)
The flat delivery fee for remote areas is $24.99 with 7 to 10 business days. Delivery is free for any purchase of $100 or more before taxes.
Items damaged during transport
Bonini Coffee makes sure that the items are shipped in the proper condition of sale and that they are properly packaged to prevent breakage during shipping. If you receive a damaged item, please send us an email to let us know and we can consider possible solutions.
If your package seems lost, please send us an email. We will be able to follow up on the matter with Canada Post. A service ticket will be opened and an inquiry of up to 5 working days will be made. If the package is officially declared lost, your order will be sent again at no additional cost. You will be informed throughout the process.
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