Free shipping for orders over $100 (less than 100$ = $9.99*)
To cancel an order in progress, please send us an email. If your order has already been sent, you will have to wait to receive it, then contact us and ask for a return authorization number. Finally, you can return the product (s) with a return slip that we will provide by email.
It is possible to return your goods within 30 days of your order receipt date. The products must be intact and in their original packaging.
To return your order or certain products, simply send us an email to obtain a return authorization number and specify the product (s) you wish to return. Other instructions will be provided.
The refund will be made on your credit card or Paypal account within 1 to 3 business days (s) following the receipt of the product at our warehouse and the assessment of its condition by our company. The refund is effective on the value paid by the customer on the product (s) including taxes, less the amount of the delivery.
Important: We do not accept returns of merchandise from the United States.
For any questions, please contact our customer service by email at email@example.com
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